Call forwarding sends calls from your current business number to Ava in seconds. You choose one of two setups: forward every call, or forward only the calls you don't answer — so your phone rings first and Ava catches what you'd otherwise miss. Turning it on takes minutes, and we do it with you during setup if you want a hand.
Most carriers handle both with a short code you dial or a setting in your account. If you run your number through a VoIP system or Google Voice, it's a toggle in the admin panel.
Nothing changes on their end. They dial the number from your Google listing, your truck, or your yard sign. The call routes to Ava behind the scenes and she answers with your shop's greeting. There's no second number to dial, no menu to punch through, and no way for the caller to tell forwarding happened. The mechanics are covered in more depth in how call forwarding works with an AI receptionist.
Call forwarding with an AI receptionist is not a phone-system change — it's a setting on the number you already own. You can flip it on in the morning and flip it off the same afternoon if you ever want to. Start with forward-when-unanswered if you want to ease in; switch to forward-everything once you've heard a few weeks of captured calls landing in your inbox.
Call the live demo and have Ava call you now — hear exactly what your customers will hear when they call your shop.